Bad repair shop?

[yarney]

I found this story i know it is a Pajero but the workshop guy must be on drugs or a plain DH

Jan

I have had an issue with a national franchise mechanical shop. I am after
some advice on what
> to do. Whether what they have offered to do to rectify the situation is
enough or should i expect
> more from them? Sorry its a bit long winded.
>
> Vehicle :
>
> 1/1989 Misubishi Pajero. V6. 156000k.
>
> Background :
>
> I have been a customer of theirs for 12 years.
> At approx 150000k I had the following done :
> Replace timing belt, water pump, new front wheel bearings, new front brake
pads and fluid.
>
> The issue :
>
> Dropped the car off on the 15th September for tappet cover gasket
replacement, as they were
> leaking. On the 18th I was going on holidays from brisbane to melbourne.
They phoned me at
> about 2pm. They said they feared they had dropped something into the
motor, that my car
> wouldnt be ready that day. That they had to remove the head and find out
what the noise was.
> They said they wouldnt have the car back until the following week,
effectively screwing up my
> holidays. I expressed my concerns about this and he said he would try and
have
> it ready by the 18th. On the 16th they rang me to say they had dropped a
spring washer into the
> motor, and it had broken a valve spring. That they would send the head
away and get it all fixed.
>
> I picked the car up on the 18th. I drove the car home(12km) and felt it
was running very rough. I was
> very concerned that it would not be able to make the journey to melbourne.
5 mins after getting
> home i went to look under the bonnet and noticed on the ground under the
car a pool of oil about the size of
> your palm. I took the car back. It was leaking very badly from one of the
tappet
> cover gaskets (not the bank that they dropped the washer)
>
> He apoligised and said he would fix the car first thing monday. I picked
up the car on the tuesday.
> 6 days after it originally went in. It was still running rough, had a
ticking noise(like the tappets)
> and didnt idle very well. I rang him right away and he said that it has
pump up lifters, they have
> had the head off the battery disconnected and that it all needed to bed
in. The best thing for it
> was a long drive. I paid for the tappet cover job and was on my way.
>
> With a slight doubt in my mind i left for melbourne. The ticking noise
never went away. Oil pressure
> seemed lower than before. 24 hours later we were in melbourne. Right in
the middle of the CBD
> of melbourne, we lost power and started to puff out a smoke screen. I rang
him again from melbourne
> he told me to keep an eye on the oil and drop it back in when we got home.
Shit I was worried
> we wouldnt even make it home.
>
> 1 week later(after cutting our holiday short) we were home. Dropped the
car back again. Found
> out that the valve stem seals had gone hard and that it was only running
on 5 cylinders. They
> changed the oil, got all 6 cylinders running, and replaced the valve stem
seals.
>
> I picked it up 3 days after dropping it off. I drove around the block,
ticking noise was still there,
> it was runnig hotter than before and was till running rough. I popped the
bonnet to find oil was
> spraying out from around the tappet cover(on the side where they dropped
the washer). Took it
> back, left it again.
>
> Next day picked it up again, drove around the block, same deal still
leaking.
> 4 times this happened. Finally they got it right no oil leaks. But the car
was still running rough,
> idled at 1500rpm, ran hot, was undrivable until it had idled for 5 mins to
warm up,
> and blew quite a lot of smoke.
>
> These are the excuses i got :
>
> 1. The engine is worn and has blow by (prior to the washer being dropped
it blew very minimal smoke
> as I had travelled behind it in another car)
> 2. The radiator is on its way out - thats why it is running hot.(towing a
450kg camper trailer with gear
> plus 6 passengers from melbourne to brisbane on 5 cyclinders it did not
get hot like it does now)
> 3. It idles high as the idle speed control valve is disconnected, if i
lower the idle it will stall when
> cold.(idle speed control valve has always been disconnected, i have done
40000k with it disconected
> the car never stalled or had idle issues, even with the air con on)
>
> It is now over a month later and the car is still in their shop. I have
contacted the heirarcy and
> they have offered to replace the piston and ring in the cylinder they
stuffed, but thats it.
>
> Should I expect more than this ? Seems pointless to replace just 1 piston
?
> State Manager and Franchise owner are coming around tomorrow to try and
resolve the problem

[Xtreme_RX]

A full engine rebuild at there cost would be acceptable.
They caused the issue, the need to fix the issue.

Sounds like the washer has scored the bore & it now has massive blow buy past the rings....