My experiences with buying an XV

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sven '2'
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Post by sven '2' » Sat Apr 14, 2012 7:39 am

Dikman wrote:At the risk of further boring you guys, I just remembered that I didn't mention the obligatory hard-sell to try and get me to sign up for the paint protection/interior protection/window tint!:rolleyes:.

After paying the deposit, I was introduced to a "customer service" person. I knew what was coming (why is it always women who do this job?). I told her not to waste her time as I wasn't signing, but she insisted that she had to go through it all. She offered me a "super special" deal, heavily discounted, so I said I'd talk it over with my wife (only way I could get her to go away).

So, a few days later she rings, wifey answered the phone and I chuckled to myself as I heard her being put through the mill, even though she told her straight out that we didn't want any of it. She gave the phone to me and I told her there were more important things that we needed, like a towbar and roof bars, for a start. She was incredibly persistent, saying that she was concerned about the leather if we didn't get the tinting (!) and that every car they'd sold had all the stuff done and that now she'd have to explain to the salesman why I didn't have any of it (as if the salesman would care?). I told her I had great faith in Subaru's quality control, and hadn't had any problems with the leather in my current car.

I can't believe that people still get sucked in by this stuff. A bit of research shows that it has a huge profit margin for the dealer, and you can get the same things done by specialist places considerably cheaper, if you still want it. (But a teflon coating to the paintwork is a new one on me!!).

A bit of digging on the 'net finds that even people in the trade agree it's a bit of a con (although the window tinting may have some benefits), and applying a good wax is as good as anything for the paintwork.
I love this game.

Even on the Ford I bought recently (a 08 taxi-spec) they wheeled out the hottie with all her junk hanging out, and she too was concerned for the car's wellbeing. I wasn't - it was destined for a life of city driving and carpark knocks.

This was after I signed (of course), and I had even written in the sale document beforehand not to bother with said hottie. I had seen her about, strutting her stuff, selling her teflon/tint/fabric wares. I said no 15 times, even in spanish (she looked like the woman off Modern Family, the Mexican one) just in case english was not her thing.

At one point I stretched out my shoulder, and she asked (100% true) 'Do you work out' and lent over (and forward) to feel my bicep. I swear for a moment I had a Homer Simpson moment (hmmmm, peanuts), trying to find a pen to sign up before she let go.

Then turned on me, which made her even more stunning. It was clear our time together was over and she cast me aside - was the highlight of the sales experience for me - even mentioned it in the post-sales follow up questionnaire.

But seriously, obviously enough people fall for it, because they keep trying it on.
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Dikman
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Post by Dikman » Sat Apr 14, 2012 3:10 pm

d generate, if she's already saying things like underpowered, then you may have a problem! If she's after performance, then she's looking at the wrong market segment. If she wants some class, with a high safety factor and that "look at me" thing, then get the orange XVS!!

She's comparing apples with oranges - many of the current SUV's are either front-wheel drive only, or only shift power to the rear when there's some slip detected. The Subie, as we know, is constant 4-wheel drive. No messing around. All the reviews I've read so far rate the XV as one of the best to get if you're looking for a "compact" SUV. It's fitment level is far better value than any equivalent SUV that I've looked at (which reviewers have confirmed). Particularly the S model. The writers also invariably say to plump for the auto - one I read today described it as a "no-brainer".

It also has better economy than it's competitors, and doesn't need premium fuel, unlike some others.

If power is her main concern, then you've lost the battle, but I don't understand the need for mega-hp these days, particularly in this country, where we have a limit of 100-110 kms/hr and a constabulary that is extremely enthusiastic in enforcing it!!!!

The car drives well, handles well (according to the testers) and seems comfortable out on the open road. Also much easier to park than those big 4WD lumps.

I don't know much about the Dualis, other than the fact they're thirstier, but they look like a lump (similar to the CX-5) and, imo, lack character. They also use the DSG auto, and I've been reading about some nasty little issues with them lately.

Just a few thoughts on the matter.

Sven, sounds like you had a good time!:)

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d_generate
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Post by d_generate » Sat Apr 14, 2012 4:05 pm

Yeah she'd only have a manual and her only concern with power was pulling into traffic, I'm sure she'd get used to it after the WRX...............I also mentioned the orange but she wants black or dark blue like her current car.

Thanks.
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Subyroo
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Post by Subyroo » Sun Apr 15, 2012 11:25 am

sven '2' wrote:I love this game.

At one point I stretched out my shoulder, and she asked (100% true) 'Do you work out' and lent over (and forward) to feel my bicep. I swear for a moment I had a Homer Simpson moment (hmmmm, peanuts), trying to find a pen to sign up before she let go.

Then turned on me, which made her even more stunning. It was clear our time together was over and she cast me aside - was the highlight of the sales experience for me - even mentioned it in the post-sales follow up questionnaire.

But seriously, obviously enough people fall for it, because they keep trying it on.
My god!, sexual assault and you let the Dealership get away with it, you could have ended up with a FREE car out of it. ;-) ;-)
Peter

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